Refund & Return Policy

At Beespenser, we prioritize customer satisfaction. If you are not satisfied with your purchase, you may request a return and refund under the following conditions:

1. Return Period

You can request a return within 14 days of receiving your order.

2. Return Conditions

• The product must be unused, in its original packaging, and in a resellable condition.
• Custom-made or opened electronic products (e.g., conductive ink, nozzles, special tips) are not eligible for return.
• Physically damaged items must be documented during delivery with a report.

3. Return Process

• Email your return request to support@beespenser.com with your order number.
• After approval, we will provide return instructions and the address.
• Return shipping costs are the responsibility of the customer.

4. Refund Process

• Once the return is approved, your refund will be processed within 5-7 business days via the original payment method.
• Credit card refunds may take additional time depending on your bank.

5. Contact

For any issues or questions, feel free to reach out:
📧 support@beespenser.com